Don Joos, the CEO of ShoreTel, announced today that Gregg Communications Systems, Inc. has again achieved "World-Class" customer satisfaction status. Per Mr. Joos, "Gregg Communications' score exceeds what is considered a world-class level of professionalism and customer care in the industry.
Increasing Expectations Demanded by Customers in 2013
Award recognizes excellence in growth strategy, innovation of products and technology, and customer value
Gregg Communications Achieves "World-Class" Customer Satisfaction Award from ShoreTel
ShoreTel receives two awards
Star2Star named to Deloitte Technology Fast 500
Star2Star was named to the Deloitte Technology Fast 500, an annual ranking of the fastest growing technology, media, telecommunications, life sciences and clean technology company in North America.
Star2Star named Internet Telephony "Product of the Year" for the 6th consective year
Internet Telephony Magazine has named the Star2Star's flagship Business Internet Communications System as "Product of the Year." The award follows a year of intensive development that brought new features and functionality to the Star2Star solution. This is the sixth consecutive win for Star2Star.
ViewPoint Mobile Receives 2013 Unified Communications TMC Innovation Award from Internet Telephony magazine
First and only enterprise-grade docking station enables employees to 'undesk' their desk phone
Results of the Net Promoter Scores for various VoIP vendors according to independent research
Gauging customer loyalty reveals if a solution effectively meets, or even exceeds expectations, as well as a vendor's ability to resolve problems if they occur. Net Promoter Score (NPS) is an excellent tool that is available to companies who are interested in, and committed to, customer satisfaction.