Using email to conduct important business always starts with the best intentions – saving everyone time. Just think back to the last time you used email to solve a significant business issue or answer detailed questions from an important customer.

Remember the days when the only way you could empower your team to collaborate was in face-to-face meetings that required time and travel that were planned far in advance? 

Of course in today’s business world, this is an outdated and impractical proposition. How do you create collaboration when you and your staff may be located all over the state, or even the country?

In the 21st century, work is no longer a place you go, but a thing you do. That’s the nature of the changing work place. And your phone system needs to work with you – in multiple locations, with a mobile and growing staff, and a customer that demands high quality communications. You do more. Your phone system needs to support you, not hinder you.

It’s a Monday afternoon. Calls are rolling in, there are countless voicemails to respond to, and business is humming along. Then, seemingly out of nowhere, Courtney the sales manager knocks on your door with a perplexed look on her face. “Do you know what’s wrong with the phone system?” Courtney asks. “There’s no dial tone, no access to voicemail, and no calls coming in.”

Imagine for a moment that you’re a sales manager at a growing company and you’ve just been tasked with building a remote team of 40 sales reps. Your company’s headquarters is in Boston, but these reps will primarily work out of their home offices and much of their time will be spent on the phone — either initiating conversations with prospective clients or engaging existing customers.

When the London Business School hosted its annual Global Leadership Summit in June 2014, the school surveyed attendees about a variety of modern business issues and challenges. While the results of that survey covered a variety of topics, one of the really interesting findings was that respondents believed that half of their employees would be working remotely by 2020. 

Star2Star Communications, makers of the World’s Most Scalable Cloud Communications Solution announced that the company is a recipient of the 2014 Communications Solutions Product of the Year award.

Don Joos, the CEO of ShoreTel, announced today that Gregg Communications Systems, Inc. has again achieved "World-Class" customer satisfaction status. Per Mr. Joos, "Gregg Communications' score exceeds what is considered a world-class level of professionalism and customer care in the industry.